Welcome to McBay Pte Ltd - Customer Support Centre

First time here?

Please use the "Open Ticket" form below to open a new ticket.

Check existing ticket(s) updates/status?

Please enter your email address and the ticket ID in the "View Status" form.

Warranty Registration

1. Please select "Warranty Registration" for the DEPARTMENT field.
2. Enter the Brand and Product name and colour (if applicable).
3. Enter the Purchase date and Shop name in the MESSAGE field below.
4. You will need to retain the original sales receipt for any warranty claim.

For Product Support (Example: hardware failure or product questions)

1. Please select "Product Support" for the DEPARTMENT field.
2. Enter the Brand and Product name and colour (if applicable).
3. Enter the Purchase date and Shop name in the MESSAGE field below.
4. Enter your product question or problem description.
5. You will need to produce the original sales receipt for any warranty claim.